Confidence Starts with the Right Jewelry
Free Shipping Over $80
Buy 3 Save 5% • Buy 5 Save 10% • Free Shipping $80+
✔️ Tarnish-Free & Shower-Safe
✔️ Hypoallergenic & Skin-Safe
✔️ 30-Day Money-Back Guarantee
✔️ Inspired by Iconic Luxury Design
Suuuuuch good quality. Definitely recommend. These pictures r taken 2 weeks after I bought the bracelet. No rust or tarnish. Still looks new and real....More
Suuuuuch good quality. Definitely recommend. These pictures r taken 2 weeks after I bought the bracelet. No rust or tarnish. Still looks new and real. Literally love.
The bracelets are excellent, delivered early, thanks to the seller
Excellent quality
Great ring! Definitely real 925 silver. I've had the ring for about two weeks, on me 24/7. I love it!!
Very beautiful. After the order, asked to change the size, the seller immediately changed, very satisfied with both the seller and ringlet
The pattern is very beautiful, the size is the same
Ring one in one as in the photo
I love this ring. I’ve been wearing it for weeks straight not taking it off. Highly recommend.
Beautiful arrived very fast I 've been there for 1 week and it's still shining the same
It's good, it's very fast. I placed the order on December 23, promised to bring it on February 25 and received it on January 9, the quality is not bad...More
It's good, it's very fast. I placed the order on December 23, promised to bring it on February 25 and received it on January 9, the quality is not bad, there are no inscriptions as in the original. Satisfied with the purchase,
Very beautiful and good quality
Great. I took this seller's necklace and bracelet. All like
F.A.Q
1. What materials are used in Eleciela jewelry?
Eleciela craft our jewelry using 925 Sterling Silver plated with 18K gold, enhanced with advanced PVD coating technology. This ensures superior durability, resistance to tarnish and scratches, and a hypoallergenic, nickel-free finish that’s safe for sensitive skin.
2. Will Eleciela jewelry tarnish or lose its shine?
No. Our jewelry is specifically designed to resist fading and maintain its brilliance over time. The PVD coating provides a durable, long-lasting protective layer, ensuring your jewelry continues to shine with daily wear.
3. What are your shipping timelines?
Processing time: 2–3 business days. Delivery time: 7–14 business days after shipping. All Eleciela pieces are handcrafted in our partner workshops in Southeast Asia before being shipped to our fulfillment center for final delivery to you.
4. How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number within 1–2 business days. You can use this number to track your shipment via the courier’s website or our order tracking page.
5. What should I do if I receive the wrong item or my jewelry arrives damaged?
If you receive an incorrect or damaged item, please contact us within 48 hours of delivery at support@eleciela.com. Kindly provide your order number and include clear photos or an unboxing video to help us resolve the issue promptly.
6. Can I return or exchange my jewelry?
Yes. We accept returns and exchanges within 30 days of purchase, provided the item is unused, in its original condition, and in its original packaging. Custom, personalized, or sale items are not eligible for return. We provide prepaid return labels for defective, damaged, or incorrect items. Please refer to our Return & Exchange Policy for full details.
7. Can I cancel or modify my order after placing it?
You may request an order cancellation or modification within 6 hours of placing your order. After this window, your order may already be in production or transit and can no longer be altered. For urgent requests, please contact us at support@eleciela.com as soon as possible.
8. What payment methods does Eleciela accept?
We accept all major debit and credit cards (Visa, MasterCard, American Express, Discover, Diners Club) as well as popular digital wallets like Apple Pay, Google Pay, Shop Pay, and Meta Pay. All transactions are securely processed through Shopify Payments.
9. Can I wear Eleciela jewelry while showering or swimming?
While our jewelry is water-resistant, we recommend removing it before showering, swimming, or applying lotions, perfumes, or other chemical products. Proper care will help preserve the brilliance and longevity of your jewelry.
10. How can I contact Eleciela customer support?
For any questions or concerns, our customer service team is available to assist you. Support Hours: Monday to Friday, 09:00 AM to 09:00 PM (EST). Email: support@eleciela.com. Address: 1 Hancock St Portland, Portland, Maine 04101 United States