Privacy Policy
This Privacy Policy outlines how Eleciela (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, engage with our services, or make a purchase from https://www.eleciela.com (the “Site”). By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect various types of personal information to provide and improve our services:
- Personal Identifiers: Name, email address, shipping and billing addresses, phone number.
- Payment Information: Credit/debit card details and other payment data processed securely via Shopify Payments.
- Order Details: Products purchased, order history, and preferences.
- Technical Data: IP address, browser type, device information, and browsing behavior collected through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders, including shipping and payment processing.
- Communicate with you regarding your orders, inquiries, and customer service requests.
- Send promotional materials and updates, according to your communication preferences.
- Analyze website usage to enhance user experience and improve our services.
- Comply with legal obligations and enforce our terms and policies.
3. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors assisting with payment processing, order fulfillment, and website analytics.
- Legal Authorities: When required by law or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
We do not sell or rent your personal information to third parties for their marketing purposes.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to:
- Remember your preferences and enhance your experience.
- Analyze site traffic and usage patterns.
- Provide personalized content and advertisements.
You can manage your cookie preferences through your browser settings.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict certain types of data processing.
- Withdraw consent where processing is based on your consent.
To exercise these rights, please contact us at support@eleciela.com.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes signifies your acceptance of the updated policy.
10. Contact Us
For any questions or concerns, our customer service team is available to assist you.
Support Hours: Monday to Friday, 09:00 AM to 09:00 PM (EST)
Email: support@eleciela.com
Address: 5281 Questa Dr Abilene TX 79605 United States