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✔️ Tarnish-Free & Shower-Safe
✔️ Hypoallergenic & Skin-Safe
✔️ 30-Day Money-Back Guarantee
✔️ Inspired by Iconic Luxury Design
This super bonitaaa, I loved it and it came very fast
I'm very satisfied. Thank you!!!
Just like the picture. Fully recommended
arrived incredibly quickly and looks amazing
Very cute necklaces! I ordered myself and a friend, we really liked it! In the kit there was an additional chain, with which you could slightly adjust...More
Very cute necklaces! I ordered myself and a friend, we really liked it! In the kit there was an additional chain, with which you could slightly adjust the length of the product!
Very bright!! Elegant and beautiful!!! Recommended 100%
Nice chains and better quality than I expected for the price I pay I love are very beautiful...
Excellent. It's nice and nice for your price, comes in very good condition. The quality is great.
Very pretty, well made, shiny stones, ?licznie Mieni in light, looks enough by. A little hard to zapina, but by this too less probability zgubienia br...More
Very pretty, well made, shiny stones, ?licznie Mieni in light, looks enough by. A little hard to zapina, but by this too less probability zgubienia bracelets. Looks enough by on hand.
Beautiful. Fits nicely Love it. Exactly what I ordered! Haven’t had it for a long time so I don’t know if it fades
Very nice and arrived in 15 days in Peru
Divine the chain, it looks like authentic jewelryAnd it came to me 20 days before
F.A.Q
1. What materials are used in Eleciela jewelry?
Eleciela craft our jewelry using 925 Sterling Silver plated with 18K gold, enhanced with advanced PVD coating technology. This ensures superior durability, resistance to tarnish and scratches, and a hypoallergenic, nickel-free finish that’s safe for sensitive skin.
2. Will Eleciela jewelry tarnish or lose its shine?
No. Our jewelry is specifically designed to resist fading and maintain its brilliance over time. The PVD coating provides a durable, long-lasting protective layer, ensuring your jewelry continues to shine with daily wear.
3. What are your shipping timelines?
Processing time: 2–3 business days. Delivery time: 7–14 business days after shipping. All Eleciela pieces are handcrafted in our partner workshops in Southeast Asia before being shipped to our fulfillment center for final delivery to you.
4. How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number within 1–2 business days. You can use this number to track your shipment via the courier’s website or our order tracking page.
5. What should I do if I receive the wrong item or my jewelry arrives damaged?
If you receive an incorrect or damaged item, please contact us within 48 hours of delivery at support@eleciela.com. Kindly provide your order number and include clear photos or an unboxing video to help us resolve the issue promptly.
6. Can I return or exchange my jewelry?
Yes. We accept returns and exchanges within 30 days of purchase, provided the item is unused, in its original condition, and in its original packaging. Custom, personalized, or sale items are not eligible for return. We provide prepaid return labels for defective, damaged, or incorrect items. Please refer to our Return & Exchange Policy for full details.
7. Can I cancel or modify my order after placing it?
You may request an order cancellation or modification within 6 hours of placing your order. After this window, your order may already be in production or transit and can no longer be altered. For urgent requests, please contact us at support@eleciela.com as soon as possible.
8. What payment methods does Eleciela accept?
We accept all major debit and credit cards (Visa, MasterCard, American Express, Discover, Diners Club) as well as popular digital wallets like Apple Pay, Google Pay, Shop Pay, and Meta Pay. All transactions are securely processed through Shopify Payments.
9. Can I wear Eleciela jewelry while showering or swimming?
While our jewelry is water-resistant, we recommend removing it before showering, swimming, or applying lotions, perfumes, or other chemical products. Proper care will help preserve the brilliance and longevity of your jewelry.
10. How can I contact Eleciela customer support?
For any questions or concerns, our customer service team is available to assist you. Support Hours: Monday to Friday, 09:00 AM to 09:00 PM (EST). Email: support@eleciela.com. Address: 1 Hancock St Portland, Portland, Maine 04101 United States