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✔️ Tarnish-Free & Shower-Safe
✔️ Hypoallergenic & Skin-Safe
✔️ 30-Day Money-Back Guarantee
✔️ Inspired by Iconic Luxury Design
Shines so much and very resistant. I put it all day and it's still perfect!
I recommend widely, The design is accurate to the image. Really!!! They are made with high quality, the number is excess thank you very much for the s...More
I recommend widely, The design is accurate to the image. Really!!! They are made with high quality, the number is excess thank you very much for the shipping I will certainly keep buying.
It's original suuuuper! I loved it, even more now than when I asked, when I made the order, I wasn't very convinced but now I'm very happy!Because it'...More
It's original suuuuper! I loved it, even more now than when I asked, when I made the order, I wasn't very convinced but now I'm very happy!Because it's so cool! It's the typical ring that looks at you as original it is! I'm delighted with the purchase.????
excellent! Fast delivery to Israel!
came super quick and has been best quality recieved
Perfect stamp size look real
It came in a box. Beautiful, with a mechanism for adjustment. Thank you!!
Perfect!! Color doesnt come off i have been wearing it everyday since it arrived without taking it off!! So good
Great ring, it was ordered to wear with another ring, looks super! Not to distinguish from the original there is only a brand inscription, real silver...More
Great ring, it was ordered to wear with another ring, looks super! Not to distinguish from the original there is only a brand inscription, real silver. Delivery to Novosibirsk was +-3 weeks
It is the same as the image, it is very beautiful
The same as the original. Very nice.
Very fast delivery. Ring correspond descriprion
F.A.Q
1. What materials are used in Eleciela jewelry?
Eleciela craft our jewelry using 925 Sterling Silver plated with 18K gold, enhanced with advanced PVD coating technology. This ensures superior durability, resistance to tarnish and scratches, and a hypoallergenic, nickel-free finish that’s safe for sensitive skin.
2. Will Eleciela jewelry tarnish or lose its shine?
No. Our jewelry is specifically designed to resist fading and maintain its brilliance over time. The PVD coating provides a durable, long-lasting protective layer, ensuring your jewelry continues to shine with daily wear.
3. What are your shipping timelines?
Processing time: 2–3 business days. Delivery time: 7–14 business days after shipping. All Eleciela pieces are handcrafted in our partner workshops in Southeast Asia before being shipped to our fulfillment center for final delivery to you.
4. How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number within 1–2 business days. You can use this number to track your shipment via the courier’s website or our order tracking page.
5. What should I do if I receive the wrong item or my jewelry arrives damaged?
If you receive an incorrect or damaged item, please contact us within 48 hours of delivery at support@eleciela.com. Kindly provide your order number and include clear photos or an unboxing video to help us resolve the issue promptly.
6. Can I return or exchange my jewelry?
Yes. We accept returns and exchanges within 30 days of purchase, provided the item is unused, in its original condition, and in its original packaging. Custom, personalized, or sale items are not eligible for return. We provide prepaid return labels for defective, damaged, or incorrect items. Please refer to our Return & Exchange Policy for full details.
7. Can I cancel or modify my order after placing it?
You may request an order cancellation or modification within 6 hours of placing your order. After this window, your order may already be in production or transit and can no longer be altered. For urgent requests, please contact us at support@eleciela.com as soon as possible.
8. What payment methods does Eleciela accept?
We accept all major debit and credit cards (Visa, MasterCard, American Express, Discover, Diners Club) as well as popular digital wallets like Apple Pay, Google Pay, Shop Pay, and Meta Pay. All transactions are securely processed through Shopify Payments.
9. Can I wear Eleciela jewelry while showering or swimming?
While our jewelry is water-resistant, we recommend removing it before showering, swimming, or applying lotions, perfumes, or other chemical products. Proper care will help preserve the brilliance and longevity of your jewelry.
10. How can I contact Eleciela customer support?
For any questions or concerns, our customer service team is available to assist you. Support Hours: Monday to Friday, 09:00 AM to 09:00 PM (EST). Email: support@eleciela.com. Address: 1 Hancock St Portland, Portland, Maine 04101 United States